Personal and Professional Development

This virtual 90-minute session teaches team members how to create a positive personal brand that will create a professional image; build strong relationships with others; inspire trust in interactions with co-workers, patients, and managers; and support career development.

Past performance is often an indication of future performance. Learn how to remove unconscious bias from the hiring process by leveraging evidence-based competency and behavioral interviewing techniques. Participants will learn the benefits of this approach as a best practice, positively impacting our workforce and the talent that joins our health system. 

In this, one-hour course participants will learn what internal and external factors influence change. We will share how the grief cycle relates to the same emotions we feel during change. We will provide examples of ways to build resilience through change while also helping others through the process. 

This 2.5-hour course will cover the role of the manager in health care organizations. Three prominent perspectives on the essential functions of the manager in all industries will be discussed, including Systems Thinking, Peter Drucker’s Five Basic Functions of the Manager, and Evidence-based Management. This session will also describe how health care management is different than management in other sectors, including the health care manager’s role on the interprofessional team. Finally, this session will review the skills necessary for managers to lead health care organizations.

This course introduces fresh perspectives on mindfulness, compassion, and goodwill towards others and builds upon learnings from the PDI course on Mindfulness and Self-Compassion. Participants will engage in meditative exercises for calming the mind and understanding the relationship between what we think and feel, on one hand, and what we say and do, on the other. In addition, participants will use analytical meditation exercises to stabilize a sense of appreciation and affection for others that can reliably motivate and support the altruistic intention to reduce suffering, whenever possible. Together, we will discuss and challenge our assumptions about the benefits and rewards of empathy and solicitude for those who suffer.

The course would focus on the fundamentals of public address by examining the communication process, assessing the functions within the parts of speech, discussing non-verbal communication in public address, and adapting communication apprehension strategies to reduce anxiety while presenting a speech. This engaged educational session will encourage audience participation with hands-on learning of multiple concepts with feedback. 

The purpose of this course is to help participants gain understanding and awareness of how their behaviors impact the level of trust with others and take action to adjust as needed.