Leading and Building Effective Teams in Healthcare

Healthcare is most often a team effort, yet much team dysfunction continues to exist. Evidence for this can be found in many clinical settings. Emotional Intelligence (EI) is becoming a known quantity that is imperative for individual and group function. It accounts for a significant portion of what moves good leadership to greatness. Despite the growing literature around this topic, individual knowledge is often superficial with a significant focus on the self-awareness component rather than self-management, social awareness, and relationship management components. This session will explore emotional intelligence in healthcare teams and identifying the dimensions of Group Emotional Competence, reflecting on how to develop each to improve team productivity.