Service Excellence Series (TBD - possibly branding differently)
The proposed is a Customer Service series. The series focuses on Customer Service for all roles with badges specific to service area as well as certifications for leaders and physicians.
Course Learning Objectives
Objectives are specific to individual courses. (See attached)
Target Audience
All team members (Core Courses)
Leaders and supervisors (Leading for Service)
Physicians
Prerequisites
Course specific (see attached)
Suggested Materials
Course specific